Privacy policy

 

Privacy Policy

This Privacy Policy explains how PRÊT-À-PUPPY (“we”, “us”, “our”, or the “Site”) collects, uses, and shares your personal information when you visit or make a purchase.

 

Contact Us

If you have any questions, need more information about our privacy practices, or wish to make a complaint, contact us at:

Email: woof@pret-a-puppy.com


Information We Collect

We collect personal information to operate our Site, process orders, provide services, and improve your experience.


Device Information

  • Purpose: To properly load the Site, optimize ads, and analyze Site usage.
  • Collected via: Cookies, log files, web beacons, tags, or pixels (e.g., Google Analytics, Facebook/Instagram Pixel, TikTok Pixel).
  • Shared with: Shopify, Google Analytics, Meta (Facebook/Instagram), TikTok.
  • Examples: Browser type, IP address, time zone, cookie identifiers, pages/products viewed, search terms, and Site interactions.


Order Information

  • Purpose: To fulfill your order, process payments, provide invoices and shipping confirmations, and screen for potential fraud.
  • Collected from: You directly.
  • Shared with: Shopify (for order processing and storage).
  • Examples: Name, billing and shipping address, payment details (e.g., Shopify Payments, PayPal), email address, and phone number.


Customer Support

  • Purpose: To respond to your inquiries or requests.
  • Collected from: You directly (e.g., through email or contact forms).
  • Shared with: Google Workspace (email hosting).
  • Examples: Name, email address, and message content.


Third-Party Apps

  • Purpose: To provide additional services such as product reviews or custom order options.
  • Shared with: Third-party apps integrated into the Site.
  • Examples: App providers for reviews, product customization, or other enhancements.

These apps are only used to improve your experience and fulfill orders.


Minors

Our Site is not intended for individuals under the age of 14. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to request deletion.


Sharing Your Information

We share personal information only to provide our services, comply with laws, or improve your experience.

Examples include:

  • Shopify: We use Shopify to power our online store. Learn more here: Shopify Privacy Policy
  • Analytics and Advertising: Tools like Google, Meta, and TikTok help us understand Site usage and serve relevant ads.
  • Third-Party Apps: Apps for reviews or custom options may access necessary personal information to provide their services.
  • No Sale of Data: We do not sell or rent your personal information. We only use it for analytics, marketing, and personalized content delivery.


Behavioural Advertising

We use your information to guide marketing decisions and understand how people interact with our Site.

Examples & opt-out links:

You can also opt out via:

 

Email Marketing

If you sign up for newsletters or promotional emails, we will use your email to send marketing messages. You can unsubscribe at any time via the link included in every email.

 

How We Use Your Information

We use personal information to:

  • Fulfill orders and process payments
  • Ship and confirm items
  • Communicate about products, services, and offers
  • Monitor for potential fraud
  • Improve our Site and marketing strategies


GDPR (EU/EEA Residents)

If you are located in the EEA, we process your personal data based on the following lawful grounds: your consent, performance of a contract, compliance with legal obligations, and legitimate interests where these do not override your rights.

Your personal data may be processed in Ireland, Canada, or the United States through Shopify and its service providers. Where data is transferred outside the EEA, appropriate safeguards are applied in accordance with GDPR and PIPEDA.

You have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw your consent at any time.

To exercise these rights, please contact us at woof@pret-a-puppy.com.

 

CCPA (California Residents)

If you reside in California, you have the right to:

  • Request access to or deletion of your personal information
  • Designate an authorized agent to act on your behalf

To exercise these rights, contact us at woof@pret-a-puppy.com.


Cookies

We use cookies to enhance your browsing experience, such as remembering your preferences and analyzing site traffic.

In regions where required by law, our cookie banner allows you to manage your cookie preferences directly on the site. You can also manage or disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

By continuing to use our site, you consent to the use of cookies for analytics, advertising, and personalization purposes where applicable.


 

Do Not Track

We do not currently respond to Do Not Track signals due to industry-wide inconsistencies.


Automated Decision-Making

We do not use fully automated decision-making that significantly affects users. Shopify may use limited automated tools (e.g., fraud prevention systems).

 

Data Retention

We retain order information for our records unless and until you request deletion. Contact us at any time to request erasure of your personal data.

 

Changes to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be posted on this page.

Complaints

If you have concerns about how we handle your data, contact us first. You may also lodge a complaint with your local data protection authority (for example, the ICO in the UK).


Terms of Service

Your use of this Site is subject to our Terms of Service, which govern purchases and limit our liability.


Last Updated: October 28, 2025

Contact: woof@pret-a-puppy.com