Shipping
Our processing time is 3 to 5 business days. Ready to ship items such as harnesses ship in 1-2 business days.
Shipping to Canada
Flat Rate Shipping:
Ontario + Quebec - $8.99
Rest of Canada - $12.99
Free Expedited Shipping on orders $100+
We ship from Mississauga, Ontario with Canada Post or UPS. Shipping times range from 1-5 business days depending on where in Canada you are located.
You will recieve an email with tracking information once your order ships.
Shipping to USA
Flat Rate Shipping: $7.99 USD
Free Shipping on orders $100+ CAD
We ship from Mississauga, Ontario with USPS, Canada Post, or UPS. Shipping times range from 3-6 business days.
You will recieve an email with tracking information once your order ships.
International Shipping
We ship from Mississauga, Ontario via Canada Post, UPS or DHL. Shipping times range from 6-10 business days, but may take longer depending on the destination country.
Customers are responsible for any customs/duties upon receipt of order
Returns + Exchanges
At this time we do not accept returns or exchanges on any handmade items, such as leashes & collars. Please contact us if you have any problems with your order and we will do our best to make it right.