Shipping
Our processing time is 3 to 5 business days. Ready to ship items such as harnesses ship in 1-2 business days.
Shipping to Canada
Free Expedited Shipping on orders $75+
We ship from Mississauga, Ontario via Canada Post. Shipping times range from 1-2 business days (ON + QC) to 2-5 business days. (rest of Canada)
You will recieve an email with tracking information once your order ships.
Shipping to USA
Free Shipping on orders $75+ CAD
We ship from Mississauga, Ontario via Canada Post. Shipping times range from 3-6 business days.
You will recieve an email with tracking information once your order ships.
International Shipping
We ship from Mississauga, Ontario via Canada Post, UPS or DHL. Shipping times range from 6-10 business days, but may take longer depending on the destination country.
Customers are responsible for any customs/duties upon receipt of order
Returns + Exchanges
At this time we do not accept returns or exchanges on any handmade items, such as leashes & collars. Please contact us if you have a problem with your order and we will do our best to make it right.